01
Guest hospitality
Welcome desks, hosts, lounges, concierge and VIP handling throughout the event.
The short version
Events Hospitality & Logistics
- Guest, crew and freight logistics
- Airport-to-venue coverage
- Dietary and cultural requirements handled
- Available as a standalone scope
Guests judge an event on things that have nothing to do with the stage: whether the shuttle came, whether the badge was ready, whether lunch happened on time. Hospitality and logistics is where the experience is actually delivered, and it is the half most often left to chance.
What’s included
Everything in one scope.
02
Transport & shuttles
Airport transfers, guest shuttles, routing, dispatch and on-site traffic marshalling.
03
Accommodation
Hotel room blocks, rooming lists, check-in coordination and special requirements.
04
Catering coordination
Menus, service timings, dietary and cultural requirements, and service-flow planning.
05
Freight & equipment logistics
Inbound and outbound shipping, customs coordination, storage and on-site handling.
06
Crew & staff logistics
Rosters, call times, transport, meals and welfare for everyone working the event.
Can we book logistics without booking the event?
Yes. This is frequently bought on its own, alongside an in-house or third-party production team.
Do you handle customs for inbound equipment?
We coordinate it with licensed clearing agents and track it against your build-up date.
What about staff welfare on long builds?
Rosters, breaks, meals and transport are planned in. It is the right thing to do, and tired crews make expensive mistakes.
Have a date in mind?
Tell us the idea. We’ll craft the memory.